Terms and Conditions

DEPOSITS, CANCELLATIONS, & MOBILE BOOKINGS

Spray Tan Gold Coast requires a 50% deposit for all bookings. If you prefer not to book online, contact us by phone/email/socials and you will be sent bank details to pay the deposit. Once the deposit is received a confirmation text message will be sent to let you know that your booking has been confirmed. Failure to make a deposit means your appointment will not be booked in. This deposit is NON-REFUNDABLE and cannot be used as a credit, if you cancel under 24hrs notice. Failure to show up to your appointment will require 100% payment of your booking. This includes change of mind on treatments booked in, if you change treatments to a significant lesser amount. Busier seasons such as Christmas will require 48hrs notice for any cancellations/change of mind. If you need to cancel your appointment due to illness, we will hold on to your deposit until you are able to reschedule. A full refund will be given for bookings cancelled before the 24hr or Christmas 48hr cut-off. Your bank details may be required to receive your refund. You can send your details through to Spray Tan Gold Coast via email or text 0438 456 880.

Please understand that when you have made a booking with Spray Tan Gold Coast, I have reserved that spot for you which means I have not been able to take on other bookings. That being said, please keep in mind that running this business and providing you with treatments requires a weekly income. When you cancel last minute without enough notice or fail to show up to your appointment, I am unable to fill that spot which affects my income. I appreciate your understanding and respect for my business and for this policy.

If you require a mobile service, you are responsible to provide suitable parking. If only paid parking options are available, you will be expected to pay this fee. It will be added to the total of your booking. For mobile pamper parties, a deposit of $100 is required to make your booking. The balance can be paid on the day of your booking. No change of mind on the day will be accepted. Full payment will be required once numbers are confirmed and booked in. If someone does pull out of wanting a treatment on the day, someone else may fill their spot.

Please note that we operate on QUEENSLAND TIME. If you are making a booking interstate during daylight savings seasons, it is your responsibility to make sure that you have booked in the correct time.